This section sets out our fees and payment terms for the TradesAdvisor Service which should be read in conjunction with our User Agreement and Privacy Policy.

1. Our Fees

Use of the service is free for Customers.

For Tradepeople, we charge a membership fee in exchange for providing Tradespeople a profile webpage, access to unlimited leads (no additional charge), notifications and additional promotional opportunities from time to time. We reserve the right to review our fees from time to time. We also reserve the right to obtain validation of your credit or debit card details before we provide any Services to you.

2. Bills and Payments

We accept payments by cash, cheque, credit and debit card, and direct debit. For your convenience (and to keep our costs to a minimum) we hold your payment details on a secure server and take payments automatically. Invoices are immediately sent to you by E-mail and may be accessed at any time via your account.

We take your personal privacy and financial security extremely seriously - see our Privacy Policy for more information.

3. Payment Terms

When paying bills, time is of the essence and we ask you to ensure that your card details are valid and that you have sufficient funds available. You may update your payment details when making any purchase via our secure website.

In the event that a payment fails we will ask you to provide updated payment details. We may temporarily suspend your account if an amount remains unpaid for more than 14 days. We reserve the right to charge interest at a rate of 4% per annum over Bank of England Base Rate on all amounts that remain outstanding 30 days after the issue of our invoice.

4. Refunds and Cancellations

Please get straight in touch with us if you are in any way unsure about an amount that has been charged to your card. You may email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to ask a question or call us from 9.00am - 5.00pm, Monday to Friday on 01224 626000. In the event that we find a payment has been taken in error we will refund the amount immediately to your credit or debit card.

You may cancel within the first 14 days of membership in which case you will receive a full refund of any membership fees paid. Refunds under any other circumstance are at the sole discretion of the Company. Any changes to this policy will be posted on this Website.

If you have any further comments or questions regarding our User Agreement, Privacy Policy or Payment Terms then please contact us - we are always willing to help.